Terms of Use

Your use of the platform and activation of associated services constitute a legally binding agreement between you and Sunbet. We reserve the right to modify or update these Terms and Conditions at any time to adapt them to new legal provisions, technical requirements, or evolutions of the services offered. Any structural changes will be promptly communicated to registered users. Continued access to the site after the publication of modifications constitutes acceptance of the new contractual terms.

To register on the platform and use our services, the user must meet the following mandatory requirements:

Be at least eighteen (18) years old.

Possess full legal capacity to act and enter into legally binding contracts.

Provide truthful, up-to-date, and complete personal data during the registration process.

Create a single personal account. Registering multiple accounts or using third-party data is strictly prohibited.

The user is solely responsible for the confidentiality of their login credentials (username and password) and for all activities performed through their profile. Any security breaches or unauthorized uses must be immediately reported to our customer service.

The user agrees to use the platform exclusively for lawful purposes and in compliance with these rules of use. It is strictly prohibited to:

Use automated systems, scraping software, robots, or artificial intelligence tools to alter the normal functioning of the services or extract data from the platform.

Engage in fraudulent, collusive, or money laundering activities.

Share access to your account with third parties or facilitate the use of the site by minors.

Using offensive, defamatory, or harassing language in communications with support staff or other users.

Attempting to breach the site's security systems or introduce malware, viruses, or other harmful computer code.

All financial transactions carried out on the platform, including deposits and withdrawals of funds, are subject to specific security and compliance checks. Where applicable, the user is required to use only payment methods (debit cards, credit cards, e-wallets, or bank accounts) registered in their name.

We reserve the right to request further documentation to verify the legitimacy of the source of funds or to confirm withdrawal details. Any banking or processing fees charged by external financial service providers are entirely the user's responsibility. Transaction processing times may vary depending on the chosen payment method and the necessary security checks.

The platform's services are provided on an 'as is' and 'as available' basis, without any express or implied warranty of positive outcomes or monetary winnings. The user acknowledges and agrees that gambling and betting inherently involve the risk of losing the entire amount of deposited and used funds. Sunbet provides no guarantee regarding the absolute continuity of the service, the temporary absence of system bugs, network interruptions, or technical errors beyond its organizational control.

All content present within the platform, including but not limited to texts, logos, graphics, icons, images, software, source codes, layouts, and registered trademarks, is the exclusive property of Sunbet or its licensors and is protected by national and international copyright and intellectual property laws. Any reproduction, distribution, modification, publication, or commercial exploitation of such elements without prior written consent from our company is prohibited.

The platform may include hyperlinks or integrations to websites, information services, or applications managed by third parties. Sunbet exercises no control over such external platforms and assumes no responsibility for the accuracy of their content, their privacy policies, or any damages or losses arising from their use. Access to third-party websites is at the user's sole risk.

To the maximum extent permitted by the laws in force in Italy, Sunbet shall not be liable for direct, indirect, incidental, special, or consequential damages (including, but not limited to, loss of money, business interruption, loss of data, or damage to reputation) arising from the use or inability to use the platform, or from errors and omissions in the site's content. Our total liability to the user for any legal dispute will be limited to the maximum amount deposited and unused in the user's gaming account.

We reserve the unconditional right to temporarily suspend or permanently close your account, ceasing service provision, in case of violation of the rules contained in these Terms and Conditions, for cybersecurity reasons, or if there are well-founded suspicions of illegal activities or fraud. In case of closure due to serious violations or fraud, any remaining funds in the account may be retained or frozen pending verification by the competent authorities. The user has the right to request voluntary closure of their account at any time by contacting customer service.

These General Terms and Conditions are governed by and interpreted in accordance with the laws of the Italian Republic. For any legal dispute arising from the interpretation, validity, execution, or resolution of this contract, the court of the user's place of residence or domicile, if located within Italian territory, or alternatively the competent court of our registered office, shall have exclusive jurisdiction.

For any clarification requests, technical assistance, dispute resolution, or formal communications regarding these Terms and Conditions, you can contact our support team through the official channels described below:

Email Support: sunbet_support@gmail.com

Phone Line: +39 02 8734 3321

Head Office Address: Via Dante 16, 20121 Milano, Italy